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Saturday, June 09, 2012

How to Factory Reset a Wyse T509 Thin Client

I ran into this issue recently and got this answer from Wyse tech support.  Seems easy enough but took a few tries to get it to take.

1.       Power down the unit.

2.       Press AND hold power button and the same time keep hitting ‘p’ key

3.       A UI will be shown with an option to start recovery.

Item 2 is a bit tricky. On the front panel there are 2 LEDs (one right on the power button, another one on the left of power button, let’s call it status LED). You need to keep holding power button and hitting ‘p’ until Status LED blinks. It takes about 4 seconds of holding power button. If you hold power button for 7 seconds device will shut off.

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